[Introduction] As an intelligent infrastructure for residential areas, how can building intercom upgrade its products under new opportunities and new impetus, and how can it evolve on the overall intelligent community solution?

With the landing of China's policy, the comprehensive system of smart community is constantly improved, and the rapid development of mobile Internet also promotes the innovation and development of smart community to add new impetus. As the intelligent infrastructure of the community, how can building intercom upgrade its products and evolve on the overall intelligent community solution under the new opportunities and new impetus?

At the 2019 Expo site, Zhang Bing, general manager of Xingguang Building, a well-known building intercom brand, was interviewed by Qianjia Network reporter to share with us the development status and future trend of building intercom in the era of intelligent community.

Qianjia Network: As an established and outstanding enterprise of building intercom, what are the main development achievements of Starlight Building in 2019?

Zhang Bing: Starlight Building has invested a lot of manpower and material resources in the development of new products this year, including face recognition, comprehensive management based on smart communities, and traditional building intercom, high-definition display, etc., with stable product performance in the field of building intercom, Reliable product quality and perfect after-sales service continue to attract developers to carry out strategic cooperation.

Qianjia Network: What new products and technologies have Starlight Buildings brought to this Expo?

Zhang Bing: At this Expo, Starlight Building has brought six new solutions for smart communities, namely, E-8 digital community management platform, E-8 digital community face call and elevator reservation, E-8 digital community cloud intercom application, E-8 digital community wireless connection single-family (villa) digital system, E-8 digital community M5 all-round entrance guard solution and old community renovation E-3 all-round network visual system.

E8 network visual system uses H.264 coding and 720P high-definition video effect, which can realize visual intercom, anti-theft alarm, advertisement playing, information release, household call, smart home control and other characteristic functions. The TCP | IP network transmission mode is adopted to comprehensively solve the transmission problems of voice, video and data on the Internet, so that the intelligent community system is truly integrated with the Internet, and the three-line integration of data, voice and video is realized.

Qianjia Network: In the process of product use, how does Starlight Building protect user information security?

Zhang Bing: The products of Xingguang Building are suitable for the residential system. In the application of the residential area with face recognition, a firewall is set up in the background and authorization management is carried out through the property. At the same time, in order to ensure the security of the application, the face data and IC card data are bundled, once the error, can be managed by deleting the IC data. Through the comprehensive consideration of the front end and the back end, the privacy and security of users in the process of using the product are guaranteed.

Qianjia Network: How do you view the concept of "smart community" that has exploded in the security industry in recent years, and what role does building intercom play in it?

Zhang Bing: At present, the smart community has passed the stage of popularization of the concept, gradually implemented and integrated into people's lives. To put it simply, smart community is a comprehensive application of big data, AI and other technologies, including building intercom, monitoring system, parking system, entrance and exit control and other comprehensive management. In addition, it can also realize value-added services through big data platform, including information push, property interaction, e-mall construction and other projects.

Starlight Building has been engaged in the security industry since 1996 and has been making building supporting equipment for the community for 23 years. As an important information transmission equipment for the community and family, the building intercom system has expanded more powerful functions and diversified value-added services through the intelligent community platform, better contributing to the construction of the intelligent community and providing intelligent services for the majority of owners.

Qianjia Network: In the process of continuous reform of the smart community, how does Starlight Building transform and keep up with the construction needs?

Zhang Bing: Starlight Building has been focusing on product manufacturing for 20 years. It has traditional advantages and rich experience in the production and research and development of hardware, especially building intercom equipment. On this premise, it adheres to a positive and open cooperation attitude, connects with different manufacturers and different Internet platforms, and carries out ecological construction of data platforms. For example, in digital products, cooperation with smart home manufacturers; In terms of agreement docking, cooperation with manufacturers in northeast China; In terms of cloud intercom, WeChat applets and mobile phone APP are used. With the gradual and widespread application of cloud platforms, as hardware manufacturers, there are also many platform parties who actively request to connect with us. We all hold a welcome and open attitude.

In short, the traditional building management center system is transforming into a platform-based community integrated management system, giving full play to the natural advantages of building intercom network throughout the community, and combining other weak electronic systems such as video monitoring system, patrol system, elevator control system, etc. Combining new technologies and new applications to provide more value-added services for developers and owners and meet more needs of residents is the direction that building intercom enterprises need to explore for a long time.

Qianjia Network: What is the layout of Starlight Building in terms of selling services? How do Starlight Building think to serve every user?

Zhang Bing: for the building intercom industry, the steady development of the industry and the deepening trend of integration with smart home have attracted more and more enterprises to enter the competition. After nearly 30 years of development, the problem of homogenization of building intercom market products is inevitable at this stage. In the face of this problem, building intercom manufacturers should not only provide scientific and technological innovation of products, but also make efforts from service, turn the previous products into selling services, provide users with better localized services and create product value, so as to alleviate the problem of homogenization.

Starlight building user services include pre-sale, sale, after-sale three stages, with particular emphasis on pre-sale. Starlight Building has established 32 product service centers across the country. The sales manager of each service center will conduct strict training on product technology and product maintenance fault handling to provide customers with front-line professional services. Recently, we took the first place in the first property management competition in Hohhot in Inner Mongolia, which shows the service purpose of doing a good job in the sales line. In terms of after-sales, Xingguang Building, relying on the technological innovation advantages of military manufacturing, hopes to make its products smarter and more stable, and the user's sense of use will become more and more "stupid", so as to improve user satisfaction and happiness.

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Sales Center: 4th Floor, Block 7, Area C, New Light Source Industry Base, Nanhai District, Foshan City, Guangdong Province
Contact number: 0757-66880328
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